Effective Date: February 1, 2021
- We do not sell or rent your information to third parties (other than in the unlikely event of a corporate transaction involving a sale or disposition of our company). If you purchase a product on the Site, your information will be shared with the third party franchisee of the store that you select to fulfill your order.
- If you provide us with your email address on the Site, you will receive offers and promotions from PM, but you may opt out of these communications at any time.
- We strive to provide visitors to the Site with control over use of their personal information, including ability to update their account information and control their communications preferences, as well as control over any sharing over social networking media.
I. INFORMATION WE COLLECT
User Provided Information. We collect personal information from you when you submit information to or register for an account on our Site. You may subscribe to receive offers and other information from our Site by submitting your name, email address and birth month and day to the Site. In order to purchase products on the Site, you may register for an account by providing your name, address, phone number and email address, and selecting a password. From time to time we may ask you to respond to surveys or other requests for information and, we collect the information you provide. We may collect information from you when you submit queries to customer service, order products online, or participate in sweepstakes, games or other promotions offered on our Site. We may also collect information about you through other methods, including research surveys or information we obtain from third parties, including verification services, data services, as well as public sources. We use this information to continually offer you the most value as a visitor to our Site.
Web Logs. Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyze trends and administer the Site. We may track your movement within the Site, the pages from which you were referred, access times and browser types. This information may include the browser you are using, the internet address from which you linked to our Site, the operating system of your computer, the unique IP address of the computer you used to access our Site, and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness of our Site, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.
Web Beacons. Our web pages and emails contain “web beacons.” Web beacons allow us to count users that have visited a web page or opened an email that contains a web beacon and collect other types of aggregate information. Using this information, we are able to measure the effectiveness of our advertising and how visitors use our Site. This allows us to learn what pages are most attractive to our visitors, which parts of our Site are the most interesting and what kind of offers our registered users like to see. Some of the web beacons that are in place on our Site are used only by us, and other web beacons are from our service providers who use this data to assist us in analyzing how our Site is used.
II. HOW WE USE YOUR INFORMATION
Store Locators and Product Orders. Users may submit their zip codes in order to use our Site’s Store Locator function. This information is used to direct the user to our nearest physical location. Information you submit in order to purchase products on the Site is used to communicate with you and carry out the actions you request on the Site. This information may be shared with the third party franchisee operating the store that you select to complete your order, in order to communicate with you and otherwise facilitate your order. Payment information, such as credit card information, is used to make payment on your order and is not stored on a permanent basis.
Service Providers. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending emails, processing orders, order fulfillment and sweepstake administration. We may share your information with these third parties for those limited purposes. These third parties are required to maintain the confidentiality of information they receive from us and are restricted from using the information for any purposes other than those authorized by us.
Other Uses: We collect and use personal information in the specific ways listed above, and generally to improve our Site and services to you, as well as to meet our legal obligations. We also use personal information you provide to verify your identity, to collect upon unpaid accounts, to handle and settle inquiries or disputes. We may use your personal information to contact you about the services on our Site for which you have expressed an interest, for example, if you have contacted customer service or made an inquiry. We may contact you to determine your satisfaction with ordering products through our web site via e-mail or phone.
Communications. We may send you service-related announcements and emails from time to time. We may also use your information to send you updates and communications about our products and services. To opt-out of our email programs, you can click “unsubscribe” on the bottom of any of our e-mails. To opt-out of emails you may receive on one of our Facebook applications, you may (i) Update your Facebook Application Settings by visiting Facebook Apps, finding the application name, clicking “Edit Settings” and then unchecking “Receive updates to my Facebook contact email address” or (ii) Click the opt-out link in the body of the email.
Sweepstakes and Contests. On occasion, we offer sweepstakes, contests and other promotions. By participating in a promotion, you submit to that promotion’s terms and conditions including providing us with permission, if required, to share your personally identifiable information with any state’s filing requirements for winners of prize promotions.
Legal Matters; Safety. We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law (including, but not limited to, court order or subpoena), or to prevent or investigate suspected fraud, violations of our Terms of Service, or activity that appears to us to be illegal or may expose us to legal liability. Additionally, we may disclose your information in situations that we believe to be emergencies involving potential threats to the physical safety of any person or property if we believe that your information in any way relates to that threat.
III. CHOICE AND OPT OUT
You can choose not to receive promotional messages in the future by either following the “unsubscribe” instructions located near the bottom of each email, or by emailing us at [email protected] or sending postal mail to the following address:
FAT Brands Inc
5555 Glenridge Connector Suite 850
Atlanta, GA 30342
Please note, changes may not be effective immediately. In each event, you must clearly indicate the information that you wish to have changed or clearly indicate that you wish to have your personally identifiable information removed from our database. We will endeavor to comply with your request as soon as reasonably possible. Note that despite any request for removal of or change to personally identifiable information, we may need to retain certain information for recordkeeping purposes and there may also be residual information that will remain within our databases and other records, which will not be removed or changed. Finally, we are not responsible for informing third parties (including without limitation our third party service providers or strategic partners) with whom we have already shared your personally identifiable information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.
IV. ACCESS TO YOUR INFORMATION
V. IMPORTANT DISCLOSURES, PRACTICES AND CONTACT INFORMATION
Security. The Site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. When you submit sensitive information via our Site, such as credit card or other financial information, that information is subject to secure sockets layer (SSL) encryption technology. However, no data transmission over the Internet can be guaranteed as 100% secure. As a result, while we strive to protect your personal information during transmission, we cannot ensure or warrant the security of any information you transmit to us or receive from us. We urge you to take steps to keep your personal information safe (including your account password), log out of your account after use, and close your web browser.
California Privacy Rights.
PM’s Collection, Use and Disclosure of Personal Information
Categories of Personal Information Collected
In the last 12 months, we have collected the following categories of Personal Information about California Consumers:
- Identifiers, including: real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, telephone number, signature, age, company
- Commercial information, including: products and services purchased or considered, date and location of purchase, purchase price, purchase history, and purchase tendencies, and record of personal preferences
- Internet or other electronic network activity information, including: browsing history, search history, web site interaction information, application interaction data, advertisement interaction data, internet service provider, name and version of operating system, name and version of browser, date and time of visit, pages visited, and geolocation
- Sensory information, including: photos, and video surveillance
- Professional and Employment information, including: professional information and employment information
- Financial Information, including: credit, debit and gift card data, and related payment information.
- Profile information, including: Customer feedback on surveys, attitudes collected from open-ended comments left by users on PM’s website, purchasing patterns, store location preferences (including how often you visit and when you visit), and other consumer preferences
Sources of Personal Information and Purposes for Using Personal Information
In the last 12 months, we have collected the categories of Personal Information listed above from the following sources: (1) Customers; (2) Website Users and used those categories of Personal Information for the following purposes:
|Categories of Personal Information Collected in the Last 12 Months||Sources of that Personal Information||Business Purposes and Commercial Purposes for Collecting that Personal Information|
Identifiers Real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, telephone number, signature, age, company
|Directly from Customers;(2) Website Users||
|Commercial information Products and services purchased or considered, date and location of purchase, purchase price, purchase history, and purchase tendencies||Directly from Customers;(2) Website Users||
|Internet or other electronic network activity information Browsing history, search history, web site interaction information, application interaction data, advertisement interaction data, internet service provider, name and version of operating system, name and version of browser, date and time of visit, pages visited, and geolocation||From: (1) Automated technologies deployed from website;(2) Website Users||
|Sensory information Photos, and video surveillance||From: (1) Surveillance cameras at store locations;(2) Social Media||
|Professional & Emplyoment Information Photos, and video surveillance||Directly from: (1) Customers; (2) Website Users||
|Financial Information Credit, debit and gift card numbers, and related payment information||Directly from: (1) Customers; (2) Website Users||
|Profile Information Customer feedback on surveys, attitudes collected from open-ended comments left by users on PM’s website, purchasing patterns, store location preferences (including how often you visit and when you visit), and other consumer preferences||Directly from: (1) Customers; (2) Website Users||
Disclosure Of Personal Information To Third Parties
In the last 12 months, we disclosed the following categories of Personal Information about California Consumers to the following categories of third parties for a business or commercial purpose:
|Category of Personal Information||Categories of Third Parties to Whom We Disclose Categories of Personal Information for a Business Purpose in the Last 12 Months|
|Identifiers Real name, alias, postal address, email address, telephone number, age||
|Commercial Information Products and services purchased or considered, date and location of purchase, purchase price, purchase history, and purchase tendencies||
|Internet or Other Electronic Network Activity Information Browsing history, search history, web site interaction information, application interaction data, advertisement interaction data, internet service provider, name and version of operating system, name and version of browser, date and time of visit, and pages visited||
|Sensory information Photos, and video surveillance||
|Professional or Employment information Professional information, employment-related information||
|Financial Information Credit, debit and gift card numbers, and related payment information||
|Preference Information Purchasing patterns, store location preferences (including how often you visit and when you visit), and other consumer preferences||
California law requires that we describe the personal information we collect about California consumers, including by identifying specific categories of information.
Sale Of Personal Information To Third Parties
While we do not sell (as “sell” is traditionally defined) your personal information to data brokers in exchange for money. We disclose limited identifiers in order to provide you with relevant and personalized advertisements through our advertising partners.
We provide financial incentives through our Royal Rewards to consumers who allow us to retain and disclose their Personal Information, including the following categories: unique identifier, purchase history, geolocation data, and protected class information. These incentives may include payments to consumers (e.g., free food), and a lower price for goods or services (e.g., discounts).
YOUR CALIFORNIA PRIVACY RIGHTS
a) Right to Know
California Consumers have the right to submit a verifiable request to know:
- The categories and specific pieces of Personal Information that we have collected about them;
- The categories of sources from which we collected the Personal Information;
- The categories of Personal Information that we sold or disclosed to a third party (other than a service provider) for a business purpose and the categories of recipients of that information.
- The business or commercial purposes for PM’s collection, disclosure, or sale of the Personal Information.
b) Right To Delete
- California Consumers have the right to submit a verifiable request for deletion of their Personal Information that we have collected from the Consumer.
c) Right to Opt Out of Sale of Personal Information
- California Consumers have a right to opt-out of the sale of the Personal Information.
HOW TO EXERCISE YOUR RIGHTS
a) Making Right to Know or Right to Deletion Requests
PM will respond to requests in accordance with applicable law if it can verify the identity of the individual submitting the request. California Consumers can exercise their rights in the following ways:
- Complete the online request form: https://www.roundtablepizza.com/privacy-request/
- Contact by telephone: (844) 766-8973.
b) Making Right to Opt Out of Personal Information Sales Requests
To opt out of the sale of your personal information, you may submit a request to us by visiting https://www.roundtablepizza.com/do-not-sell/. Alternatively, you can click here: DO NOT SELL MY PERSONAL INFORMATION.
Children’s Privacy. The Site is not directed or intended for children under 13 years of age. We do not knowingly collect personal information from individuals under 13 years of age. If you are under 13 years of age, you should not register or provide personal information on the Site. If we later obtain actual knowledge that a user is under 13 years of age, we will take steps to remove that user’s personal information from our systems. If you are the parent or guardian of a child whom you believe has disclosed personal information to us, please contact us at [email protected] so that we may delete and remove such child’s information from our systems.
5555 Glenridge Connector Suite 850
tlanta, GA 30342
BPhone: (770) 514-4500
VI. PM FRANCHISEE INFORMATION
Visitors to the site who may be interested in receiving information on becoming a franchisee may visit the “Franchising” portion of our Site.
Information We Collect. Visitors request franchise information in addition to information that available in the Franchising portion by completing the Request Form found under “Franchising.” The Request Form requires the name, address, email address, and phone number of interested parties, along with information relevant to franchise opportunities such as net worth, available investment amount and preferred location.
Site visitors desiring to apply for a PM franchise may complete the Franchise Application located on the Franchisee Site. This application by necessity requires the submission of a considerable amount of personal information, including personal financial information, including without limitation: name, address, email, birthdate, Social Security Number, spouse’s name, birthdate and Social Security Number, financial asset descriptions and amounts, information regarding citizenship or resident alien status, employment history, criminal record, and information relative to credit history such as past or current bankruptcy or litigation.